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Warranty

Free warranty articles from the Manuall Trade Library, across every trade we cover. No account needed; read it, share it, put it to work.

30 articles

Troubleshooting Warranty

Your Warranty Costs Are Climbing: Decision Tree

Troubleshooting Warranty

The Manufacturer Denies the Warranty Claim: Decision Tree

Troubleshooting Warranty

Match a Competitor's Longer Warranty or Not: Decision Tree

Troubleshooting Warranty

Is This Failure Your Fault or Normal Wear: A Decision Tree

Troubleshooting Warranty

How Long Should Your Workmanship Warranty Last: A Decision Tree

Troubleshooting Warranty

Honor a Claim That's Technically Out of Warranty: A Decision Tree

Troubleshooting Warranty

Cover Labor, Parts, or Both on Your Warranty: Decision Tree

Troubleshooting Warranty

A Warranty Claim Comes In After You Sold the Business: Decision Tree

Troubleshooting Warranty

A Customer Files a Warranty Claim: A Decision Tree

Troubleshooting Warranty

A Customer Demands a Refund Instead of a Warranty Repair: Decision Tree

Troubleshooting Warranty

A Customer Abused the Equipment and Wants Warranty Coverage: Decision Tree

Reference Warranty

Why a Longer Warranty Isn't Always a Better One

Reference Warranty

When to Offer a Refund Instead of a Repair

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When Goodwill Beats the Letter of the Warranty

Reference Warranty

Walking a Customer Through a Manufacturer Warranty Process

Reference Warranty

Using Your Warranty as a Selling Point Without Overpromising

Reference Warranty

Tracking Callbacks to Find Your Real Warranty Cost

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The Warranty You Offer and What It Really Commits You To

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The Warranty Reserve Most Shops Never Set Aside

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The Warranty Exclusions Worth Putting in Writing

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The Warranty Conversation That Sets Honest Expectations

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The Manufacturer Warranty Claim You File for the Customer

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The Difference Between a Warranty and a Guarantee

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The Callback Root Cause Log That Pays for Itself

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Splitting Labor and Parts in Your Warranty Terms

Reference Warranty

Setting Warranty Terms You Can Actually Afford to Honor

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Separating a Workmanship Defect From a Part Failure

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Making Your Warranty Transferable and What It Costs You

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Handling a Warranty Claim When Misuse Is Involved

Reference Warranty

Deciding Whether a Callback Is Warranty or Billable